Merchant Services

Commercial Bank Merchant Services provides high quality, low cost processing for all major credit cards, debit cards, stored value cards and checks.

Click here to see our Merchant Service offerings.

Business Credit Card

Carry the Visa® card created for businesses in our community. Enjoy the value-rich benefits of a quality business credit card with worldwide acceptance. Receive our most competitive Annual Percentage Rate (APR) with our Platinum Edition Business Credit Card and keep your business spending separate from your personal spending. Whether it’s office supplies or dinner with the new client, you’ll be able to use your Platinum Edition credit card for every business purchase. Plus, you can add your employees as authorized users at no extra charge.

Apply for our Visa Business Card today at: Business Credit Card Application

 

Frequently Asked Questions for Business Credit Card

 

To help make your online banking experience a pleasant one, we have tried to anticipate some questions you may ask. If you have further questions, please stop by, call Commercial Bank at 1-888-518-7053 between the hours of 8:00 A.M. and 5:00 P.M., or e-mail us at info@cbtcnet.com, and we will be happy to assist you.

Please DO NOT include any account numbers, social security numbers, or any sensitive personal financial information in your emails to us. Information you submit via email is not encrypted and can potentially be read by others.


Is there an annual fee?

No. Our Visa Platinum Business Card has no annual fee.


How long will it take to process my credit card application?
We review each application as soon as we receive it, and respond within two weeks.


What type of cards do you offer?
We offer two types of cards; Visa Platinum Edition and Visa Platinum Rewards Business Card. You can receive our most competitive Annual Percentage Rate (APR) with our Platinum Edition card or you can earn valuable ScoreCard® Bonus Points good for merchandise and travel awards with the Platinum Rewards card. You choose which one you want to apply for.


What kind of fraud protection is included?
V
isa’s Zero Liability policy protects you from fraudulent charges processed on the Visa network. Certain exceptions apply, visit www.visa.com/security for details. You can also obtain single-use Verified by Visa passwords, which provide additional protection for online purchases.


What’s involved in transferring a balance from another card?
You can request a transfer of up to two credit cards or store card account balances when you apply for our Visa card. If your application is approved, we will make every effort to fulfill your request. However, we won’t execute transfers for more than your new card’s credit limit (including authorized users), so we may decline to process a request or may transfer only part of the amount you requested. If a transfer is approved, we’ll take care of sending payment to the creditor. Be sure to continue making regular payments to the creditor until the transfer appears as a credit on that account. The process may take up to 30 days.


Is there a fee for transferring a balance?
There’s no fee if you make the request when you apply for your card. If you want to transfer a balance after your account is open, the fee is 3% of each balance transferred. In all cases, the minimum amount you can transfer is $500. Please see your Visa account’s Business Card Pricing Information Form for further information.


May I get additional cards for employees?
Yes. You can add authorized users at no extra charge.


Can I access my credit card account online?
Just register at www.mycardstatement.com, and you’ll be able to do all this:
- Review recent transactions and 18 months worth of past statements
- Make payments online
- Download account data to Quicken® or other financial software
- Set account alerts and reminders


How do I make payments?
You can pay online at no charge at www.mycardstatement.com, or mail your payment to the address on your monthly statement.


Why do you need my Social Security number?
We use this number to verify your identity. Also, when dealing with credit reporting agencies, it helps us make sure the information we gather or report is really about you.


How can I get help with my account?
Call us toll-free at 1-800-883-0131. Our team of Customer Service Representatives is ready to help you 24 hours a day, 365 days a year.

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