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7.24.2020


All Commercial Bank and Trust Company branches have transitioned back to "appointment only" in order to abide by local recommendations to help reduce the spread of COVID-19.
 

COVID-19 Update:

At Commercial Bank and Trust Company, our highest priority is our customers', employees', and communities' well-being. As directed by the state and local officials, face coverings will be required when visiting in branch at these locations. We encourage you to contact your branch directly at the number below so they can provide the best solution.

We want to thank our Commercial Bank and Trust employees who continue to work through these challenging times to meet the expectations and commitments to those we serve. We appreciate the encouragement our customers give us and remain thankful for entrusting us to be their bank. Please see the information below regarding each branch location. 

We encourage all our customers to take advantage of our great digital options and other resources for around the clock access. Our digital banking options include:

Digital Banking Options

  • NetTeller Online Banking
  • Contact our Customer Service Call Center to Enroll or Login at www.cbtcnet.com
  • Make Bill Payments
  • Check Balances
  • Transfer Funds Internally and Externally
  • Treasury and Cash Management Services For Business Customers
  • Mobile Banking App
    (DOWNLOAD OUR MOBILE BANKING APP at https://cbtcnet.com/personal-banking/account-access/mobile-banking/)
  • Check Balances
  • Transfer Funds Internally and Externally
  • Use Camera-Enabled Mobile Device To Deposit Checks

In addition to these digital banking options, Commercial Bank and Trust Co. customers can use our ATMs or thousands of ATMs at other locations available through the STAR network. ATMs are available 24/7. Find the nearest ATM location at www.star.com/locator/.

We will continue to monitor the situation closely and keep you informed of any product or service adjustments as they occur. We appreciate the trust you have placed in us as your financial partner, and we stand ready to serve you. Please reach out to us if we can be of assistance.

Contact our Customer Service Call Center at 888-518-7053 or 731-641-9440, Monday-Friday, 8am-5pm, or by email at [email protected].

Branch Information:

JACKSON
Highland Ave. Branch
3093 N. Highland Avenue
Lobby by Appointment Only
Drive-Thru and ATM Available
(731) 512-4100

Stonebridge Blvd. Branch
79 Stonebridge Boulevard
Lobby by Appointment Only
Drive-Thru and ATM Available
(731) 512-4120

MEMPHIS
Mendenhall Branch
510 South Mendenhall Road
Lobby by Appointment Only
Drive-Thru and ATM Available
(901) 888-BANK (2265)

Union Ave. Branch
2000 Union Avenue
Lobby by Appointment Only
Drive-Thru and ATM Available
(901) 272-7300

Raymond James Branch
50 North Front Street/Suite 120
Currently Closed
ATM Available
Open 11:00 am-1:00 pm
(901) 432-7300

PARIS
East Wood Branch
920 East Wood Street
Lobby by Appointment Only
Drive-Thru and ATM Available
(731) 642-3341

Mineral Wells Branch
1045 Mineral Wells Avenue
Lobby by Appointment Only
Drive-Thru and ATM Available
(731) 642-3341

Downtown Branch
101 North Poplar Street
Available by Phone
(731) 642-3341

1215 West Wood Street
(ATM Only)

UNION CITY
Downtown Branch
127 South First Street
Lobby by Appoinment Only
Drive-Thru Available
(731) 884-4255

Reelfoot Branch
815 E. Reelfoot Avenue
Lobby by Appointment Only
Drive-Thru and ATM Available
(731) 884-4243

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