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The Commercial Bank and Trust Co. team and offices will be available by drive-thru access and appointment only in our lobby beginning Thursday, March 19, 2020....

We're Doing Our Part to Help "Flatten the Curve.”

At Commercial Bank and Trust Co., our highest priority is the health and well-being of our customers, employees, and communities. We understand the rising concern and uncertainty surrounding COVID-19. We will continue to monitor the COVID-19 situation closely with guidance from our local healthcare experts and reliable information from the Centers for Disease Control and Prevention ("CDC") and World Health Organization ("WHO").

Based on the widely accepted, best-practice measures to mitigate the spread of COVID-19, we will be redirecting customer activity to our drive-thru windows and in-branch visits by appointment only at certain branch locations. Please see below for information regarding each branch location. We have made this decision to ensure the well being of our employees, our customers, and the communities we serve. This change will become effective, Thursday, March 19, 2020. We encourage you to take advantage of our great digital options and other resources for around the clock access. Our digital banking options include:

Digital Banking Options

  • NetTeller Online Banking
  • (Contact our Customer Service Call Center to Enroll or Login at www.cbtcnet.com)
  • Make Bill Payments
  • Check Balances
  • Transfer Funds Internally and Externally
  • Treasury and Cash Management Services For Business Customers
  • Mobile Banking App
    (DOWNLOAD OUR MOBILE BANKING APP at https://cbtcnet.com/personal-banking/account-access/mobile-banking/)
  • Check Balances
  • Transfer Funds Internally and Externally
  • Use Camera-Enabled Mobile Device To Deposit Checks

In addition to these digital banking options, Commercial Bank and Trust Co. customers can use our ATMs or thousands of ATMs at other locations available through the STAR network. ATMs are available 24/7. Find the nearest ATM location at www.star.com/locator/.

We will continue to monitor the situation closely and keep you informed of any product or service adjustments as they occur. We appreciate the trust you have placed in us as your financial partner, and we stand ready to serve you. Please reach out to us if we can be of assistance.

Contact our Customer Service Call Center at 888-518-7053 or 731-641-9440, Monday-Friday, 8am-5pm, or by email at [email protected].

Branch Information:

JACKSON
Highland Ave. Branch
3093 N. Highland Avenue
In-Branch Visit by Appointment
Drive-Thru and ATM Available
(731) 512-4100

Stonebridge Blvd. Branch
79 Stonebridge Boulevard
In-Branch Visit by Appointment
Drive-Thru and ATM Available
(731) 512-4120

MEMPHIS
Mendenhall Branch
510 South Mendenhall Road
In-Branch Visit by Appointment
Drive-Thru and ATM Available
(901) 888-BANK (2265)

Union Ave. Branch
2000 Union Avenue
In-Branch Visit by Appointment
Drive-Thru and ATM Available
(901) 272-7300

Raymond James Branch
50 North Front Street/Suite 120
Currently Closed
ATM Available
Open 11 am-1 pm
(901) 432-7300

PARIS
East Wood Branch
920 East Wood Street
In-Branch Visit by Appointment
Drive-Thru and ATM Available
(731) 642-3341

Mineral Wells Branch
1045 Mineral Wells Avenue
In-Branch Visit by Appointment
Drive-Thru and ATM Available
(731) 642-3341

Downtown Branch
101 North Poplar Street
Available by Phone
In-Branch Visit by Appointment
(731) 642-3341

1215 West Wood Street
(ATM Only)

UNION CITY
Downtown Branch
127 South First Street
In-Branch Visit by Appointment
Drive-Thru Available
(731) 884-4255

Reelfoot Branch
815 E. Reelfoot Avenue
In-Branch Visit by Appointment
Drive-Thru and ATM Available
(731) 884-4243

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