Internet Privacy and Statement Policy
Respect of Right to Privacy
Commercial Bank respects the privacy of its customers and is committed to protecting their information on our website.
Collection, Retention and Use of Customer Information
We collect, retain and use information about you to service your financial needs and administer our account relationships, to comply with state and federal banking regulations, and to help understand your financial needs in order to design or improve our products and services.
We do not knowingly solicit data from children and we do not knowingly market to children. We recognize that protecting identities and privacy online is important and that the responsibility to do so rests with both the online industry and with parents.
Maintenance of Accurate Information
We have established procedures to ensure our customers’ financial information is accurate, current and complete. Customers should notify us immediately at Commercial Bank if they receive information regarding their relationships with us that they believe to be inaccurate. We will investigate your concerns and correct any inaccuracies.
We train, encourage and expect our employees to protect the privacy of information about our customers regardless of what medium is used to fulfill their financial needs. Bank employees are permitted access to the information they need to perform their jobs.
We have established and continually maintain security standards and procedures to help us protect you from unauthorized access to confidential information about you, including the Internet.
Privacy with Outside Third Parties and Restrictions
We will only share information about you and your accounts when necessary. At times, it is necessary to provide personally identifiable information about our customer to a third party, such as a vendor or a service company we hire to provide support or services for one or more of our products. These vendors and service companies agree to safeguard our confidential customer information and must abide by applicable law.
Additional cases where we will share information include:
- When we are ordered to do so by a subpoena or a court order
- When we must do so in order to provide a service or complete a transaction you have requested
- In order to investigate fraud or abuse of our system
- In order to monitor the system’s performance
We will never sell any information about you.
Use of Our Internet Web Site
Our website does not require you to disclose any personally identifying information. If, however, you choose to contact us via e-mail, please keep in mind that your email address and any other information your email header shows about you, such as your name or organization, will be revealed to us in the email. We pledge, however, that when you communicate with us via email, we will use your email information only for the specific purpose of responding to your comments or questions.
A Word About Cookies
We may use “cookies” as part of our interaction with your browser. When you visit our web site, our web page server places a small test title, a “cookie,” on your hard drive to let us know that you have visited our site before. Cookies do no harm to your system, nor read your hard drive, nor can they be used to collect or reveal any personally identifiable information about you that you have not already provided to us. Cookies are used to enable us to provide you with excellent service and a more effective website.
We are committed to ensuring the privacy of our customers’ personal information. If you have any questions or would like more information, please contact us. Whether it is on the Internet, in person, via telephone or mail, we at Commercial Bank are committed to protecting your privacy. You can rest assured we will continue to provide you with the most up-to-date safeguards possible to ensure the safety of your personal financial information.