Contact Us

You can contact us by mail at:

Commercial Bank & Trust Company
P.O. Box 1000
Paris, TN 38242

You may contact us by phone at 731-642-3341 or 800-273-8889, Monday - Friday, 8am-5pm.

You may contact our Customer Service Call Center at 888-518-7053 or 731-641-9440, Monday-Friday, 8am-5pm or by email at [email protected]. Our Customer Service Representatives are happy to help you with:

  • Checking/Savings Inquiries
  • Loan Inquiries
  • Stop Payments/Alerts
  • Funds Transfers
  • MasterCard Debit Card Transaction Inquiries
  • Lost or Stolen MasterCard Debit Cards
  • Check Re-Orders
  • NetTeller Online Banking
  • Online Bill Payment

Please let us know if you are planning to travel abroad. We will make certain that you won't miss a beat and are able to use your MasterCard Debit card without interruption.

To report your MasterCard Debit Card lost or stolen after our normal business hours, please call 800-523-4175.

To return a call from our Debit Transaction Review Board, please call 800-622-1361 or 800-327-8622. 

Please DO NOT include any account numbers, social security numbers, or any sensitive personal financial information in your emails to us. Information you submit via email is not encrypted and can potentially be read by others.

For questions or comments concerning our web page, please contact our [email protected] .

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