At Commercial Bank, we understand how important it is for our customers to have access to their accounts at all times. That is why we now offer Online and Mobile Banking Offline Mode to our customers with digital banking to provide safe and secure account access.
Offline Mode will allow internet banking users to access Online and Mobile Banking with limited functionality during any service interruptions that may occur. These service interruptions could include routine maintenance, enhancements to improve our digital banking services, or a temporary service outage. With Offline Mode, customers will still have access to see transaction history and make payments with our bill pay service. See the full list of available and unavailable services through Offline Mode below.
| Available Services in Offline Mode | Unavailable Services in Offline Mode |
|---|---|
| Account listing with balance | Cash Management |
| Bill Pay | Mobile Deposit |
| Message Center | Electronic Statements |
| Mobile Online – balance and transactions only | Options/Settings |
| Transactions | Password Self-Reset |
| Transfers |
*Please note that first-time users or users whose password has been reset will not be able to access internet banking during Offline Mode.
If you have any questions or concerns, please contact us.